File 13 / Terms
The terms,in plain English.
What you can expect from us, what we need from you, and what happens if either side wants to change their mind. Booking an appointment means these apply.
Who these terms are with
These terms govern your use of menhancements.co.uk and the consultations, treatments and memberships delivered by Menhancements. Menhancements is a trading brand of Precision Life&Style Group Ltd, registered in England, company number 17017520, at 6 Minshull Street, Manchester M1 3ED.
We run three clinics: Manchester, Wilmslow, and Leeds on Fridays. Treatments are delivered by qualified practitioners following a private consultation.
Consultations are free
Every treatment begins with a free, confidential consultation. The consultation exists to work out whether the treatment is right for you. We may decline to proceed if it is not, and we would rather do that than take the booking. Booking a consultation commits you to nothing.
Booking, payment and cancellation
A treatment booking is confirmed when full payment or a deposit is received, depending on the treatment. Memberships are billed monthly in advance.
- Cancel at least 48 hours before your appointment and you are refunded in full, or rebooked at no charge.
- Cancel inside 48 hours and any deposit is forfeited.
- Miss the appointment without telling us and the full treatment fee is charged.
Those rules exist because a room and a practitioner were held for you and cannot be resold at short notice. If something genuinely unavoidable happens, tell us and we will be reasonable about it.
Memberships
The Unlimitox™ membership is a rolling monthly plan, billed in advance. It can be cancelled with 14 days’ notice. Anything already booked under an active membership is honoured. The current month is not refundable, but cancelling stops any further billing.
Refunds
If you choose to stop part way through a course of treatments, unused sessions are refunded pro rata, less the consultation fee where one applied. Refunds are processed within 14 days.
What we do and do not promise
Outcomes vary between people. How you respond depends on the assessment, on following the aftercare, and on factors specific to you. No outcome is promised, by this website or by anyone in the room. We publish no success rates and no before-and-after imagery.
Nothing on this site is advice about your health, and it is not a substitute for seeing someone qualified about a health concern. If what you raise with us needs looking at somewhere other than here, we will tell you so.
If something goes wrong afterwards
If you have an unexpected reaction or a complication after treatment, contact us straight away on WhatsApp 07735 595930 or by phone during clinic hours on 0161 564 4406. Do not wait for your next appointment and do not sit on it. Every incident is recorded and reviewed, and reported onwards where the rules require it.
Complaints
Raise it first with the practitioner who treated you or with the clinic manager. If that does not settle it, write to the Director at sean@plguk.com. We acknowledge complaints within 5 working days and aim to resolve them within 28. A complaint about your treatment is escalated internally as well as answered.
Your information
Records relating to your treatment are kept separately from anything used for marketing, and are never used for it. Marketing consent is separate and opt-in, and you can withdraw it whenever you like. How this website handles what you type into it is set out on our privacy page, and the group’s full policy, which is the governing document, is published at plguk.com/privacy.
Site content and trade marks
The content, photography, brand names and treatment descriptions on this site belong to Precision Life&Style Group Ltd. HoleTox™, Scrotox™, ScroFill™, HangTox™ and Unlimitox™ are Menhancements trade marks. PiezoWave® is a registered trade mark of its manufacturer. The D-Shot is delivered under the conventions of the originating protocol.
Changes to these terms
We may update these terms. The version published at menhancements.co.uk/terms is always the current one. If a change materially affects a booking or a membership you already hold, we will tell you directly rather than expect you to notice.
Reaching us
Phone 0161 564 4406, WhatsApp 07735 595930, or email info@plguk.com. The contact page has the opening hours for all three clinics.
File 08 / Ready when you are